Assistive Technology Services Medical Alert Systems

Assistive Technology Services, or ATS, is a world leader among emergency medical alert system providers and is unusual in that it manufactures and sells two types of systems:

  • Non-monitored or self-monitored systems not connected to a 24/7 call response system. Instead, the system connects to a preset list of personal contacts and local emergency responders. These devices don’t have monthly fees.
  • Monitored medical alert systems that connect to a 24/7 call response system. Customers pay a monthly fee for this service.

Within these categories, ATS has a large variety of devices to choose from. In this guide, you’ll find information about the Assistive Technology Services medical alert systems, what they offer, how much the systems cost and read feedback from customers.

ATS Non-Monitored Device Options

ATS non-monitored medical alert systems include many devices with different options for different needs.

PRODUCTDEVICES INCLUDEDFEATURES
Call By Name Or Number
  • 1 Touch ‘N Talk II Pro Base
  • 1 Voice Module
  • 1 Touch ‘N Talk Pendant
  • 2 Pendant Batteries
  • 4 Touch ‘N Talk Base Backup Batteries
  • 1 Pendant Lanyard
  • 1 Pendant Belt Clip
  • 1 Pendant Wrist Strap
  • 2 Phone Cords
  • 2 Power Supplies
Waterproof Speak the name or number to call. Works with wall communicator or pendant, and multiple users can access the system. The unit has a 600-foot range.
Two-Way Voice Pendant Communicator
  •  1 Base Unit
  • 1 Long-Range Two-Way Speakerphone Pendant Communicator
  • 1 Optional Emergency Wall Communicator
Water-resistant Long-range, two-way speakerphone and pendant communicator allows users to make calls and talk without needing to dial. Comes with an optional wall communicator.
Two-Way Voice Pendant Communicator
  • 1 Optional Wall-Mounted Or Countertop Two-Way Emergency Communicator
Water-resistant Answer Incoming phone calls by pressing the red button. This device can be mounted in a shower and takes four standard AAA batteries allowing devices to operate in standby mode for over a year. Not available for older models of the Touch ‘N Talk.
Amplified SOS Alert Phone with Wireless Wrist Pendant or Necklace Pendant and Talking Caller ID
  • 1 Telephone with Handset
  • 1 Telephone Cord
  • 1 Power cord with adapter
  • 1 Wall Mount Bracket
  • 1 Long-Range SOS Pendant (battery included)
  • 1 Wrist Strap for Pendant
  • 1 Necklace Lanyard for Pendant
Water-resistant The phone includes a wireless wrist or necklace pendant and a 95dB volume ringer with a strobe light. Has up to 50bB incoming amplification. Up to five pendants can be used with this system. Works with phone lines/VOIP and cell phones. (optional Bluetooth adapter required)
Wi-Fi Smart Alert System
  • 1 Wi-Fi Smart Alert Socket
  • 1 Wi-Fi Smart Alert Pull String or Door/Window Alert
  • Double-Sided Tape
  • 1 Wi-Fi Smart Alert Button
  • 3 AAA Batteries
This Wi-Fi Smart Alert package is great for someone without a landline at home. A remote control socket allows the user to turn off the device with the free smartphone app. Caregivers and family members are notified by the app when the user needs help.
SkyAngel911Wrist 
  • 1 SkyAngel911Wrist Emergency Alert
  • 1 USB Charging Cord
  • 1 USB Adapter
Splash-proof The user presses the button to call for assistance. A magnetic contact on the back of the unit allows for easy charging. This wrist device provides two-way communication. It works for several days between charging and is expandable to GPS location services.
SkyAngel911FD
  • 1 SkyAngel911FD Device
  • 1 Docking Station
  • 1 Wall Adapter
  • 1 USB to Micro-USB cord
  • 1 110V Power Plug
  • 1 Necklace Lanyard
Waterproof This device can be placed on a keychain and includes one-button use to call 911. Automatic fall detection and two-way communication.
Emergency Phone Hot Line Dialer
  • 1 Red Emergency Phone
This red emergency phone automatically dials a preprogrammed number whenever the user lifts the handset.
Guardian Alert 911 Wireless 
  • 1 Wireless 911 Phone Pendant
  • 1 Pendant Base Station Console
  • 1 AC Adapter for Base Station
  • 1 6-Foot Phone Cord for Base Station
  • 1 AAA Alkaline Battery
  • 1 Lanyard with Quick Detachment Clip
  • 1 Belt Clip
Waterproof Pressing the activation button on the 911 Guardian Phone dials 911 automatically. No charging is necessary, and the pendant battery lasts up to one year in standby mode or provides up to 30 minutes of talk time.
Service Animal Alert System
  • 1 Help Dialer Console
  • 1 AC Power Adapter
  • 1 Telephone Cord
  • 1 Big Yellow Service Animal Button (battery included)
  • 1 Wrist Panic Button (battery included)
  • 2 Screws for (optional) Wall Mounting
Either the user or a service animal can activate this alarm, triggering it to dial preprogrammed emergency numbers. The program allows 1 to 3 contacts. This device broadcasts a six-second user-recorded emergency message, and once the call is answered, a 45-second speakerphone conversation is initiated. Talk-time can be extended by one minute as often as needed. The large yellow button can be used by a trained service animal or someone with limited vision.
Personal Assistance Voice Dialer II
  • 1 Telephone with Handset
  • 1 AC Power Adapter
  • 1 Telephone Cord
  • 1 Necklace Panic Button (battery included)
Waterproof When the user presses the panic button, up to 30 people receive a call with a personalized emergency message. Pressing 0 starts two-way communication through the built-in speakerphone.
HELP Dialer 700
  • 1 Help Dialer Console
  • 1 AC Power Adapter
  • 1 Telephone Cord
  • 1 Necklace Panic Button (battery included)
  • 1 Wrist Panic Button (battery included)
  • 2 Screws for (optional) Wall Mounting
Waterproof This device calls up to three contacts when the button is pressed and plays a personalized emergency message. Once the call is picked up, two-way communication is initiated. A built-in speakerphone can be heard from several rooms away.
Touch ‘N Talk Medical Alert System with Two-Way Voice Pendant Communication
  • 1 110V AC Power Adapter
  • 1 Telephone Cord
  • Fall Detection
  • 1 Panic Button (battery included)
  • 1 Base Unit
  • 1 Necklace Lanyard
  • 1 Wrist Strap
  • 1 Belt Clip
  • 4 AAA Rechargeable Batteries
Waterproof Fall detection automatically calls for help if a hard fall is detected. Pressing the button calls any of the preselected contacts and begins two-way communication. If the user cannot speak, the system plays a prerecorded emergency message. Works with a landline or cellular Bluetooth connection.
Cell Phone Adapter Bluetooth Cellular Gateway
  • 1 Cell Phone Adapter
The cell phone adapter pairs with a cell phone via Bluetooth, allowing any phones plugged into the back of the adapter to ring. It also allows outgoing calls from any of the connected phones. This is a great alternative to multiple landlines.
SkyAngelFriends
  • 1 Docking Station
  • 1 SkyAngelFriends GPS Tracker Unit
  • 1 Micro-USB Charging Cable
  • 1 Micro-USB Wall Charger
  • 1 Necklace Lanyard
Waterproof The SkyAngelFriends device can send alerts to up to three friends at the same time requesting emergency help. The text message includes a link to Google Maps so friends can locate the user wherever they are.
SkyAngelGPS
  • 1 SkyHelp Pendant
  • 1 Docking and Charging Station
  • 1 Power Cord
  • 1 Power Cord Adapter
  • 1 12V Adapter
  • 1 Belt Clip
  • 1 Lanyard
 Waterproof The SkyAngelGPS provides fall detection and beeps for 10 seconds once a fall from higher than 2 feet is indicated. If there’s no movement, or the user presses the SOS button, preprogrammed contacts receive a call, and the GPS function lets them know where their loved one is located.
SkyAngelWatch
  • 1 SkyAngel GPS Device (battery included)
  • 1 USB to Micro-USB cord
  • 1 10V Power Plug Docking/Charging Station
  • 1 Necklace Lanyard
Splash-proof The SkyAngelWatch allows two-way communication with any of up to 13 preprogrammed contacts, 10 white-listed and three for the SOS alarm notification.

ATS Non-Monitored Plans

PRODUCTONE-TIME EQUIPMENT COSTMONTHLY FEEADDITIONAL EQUIPMENT COSTS
Call By Name Or Number$479.99N/AVoice Dialer Module Only – $269.99
Amplified SOS Alert Phone with Wireless Wrist Pendant or Necklace Pendant and Talking Caller ID$169.99N/AExtra Pendant – $99.00
Wi-Fi Smart Alert System$169.99N/AWi-Fi Smart Alert Socket – $59.99 Wi-Fi Smart Alert Panic Button – $79.99
SkyAngel911Wrist$159.00N/A
SkyAngel911FD$229.00N/ACharging/Docking Station, USB Cable, Wall Charger – $30.00 Wrist Strap/Belt Strap – $15
Emergency Phone – Hot Line Dialer$189.99N/A
Guardian Alert 911$149.95N/AOptional Battery Backup – $49.95
Service Animal Alert System$139.99N/A
Personal Assistance Voice Dialer II$129.99N/AExtra Waterproof Panic Button – $24.00
HELP Dialer 700$129.99N/AExtra Necklace Panic Button – $19.99 Extra Wrist Panic Button – $19.99
Touch ‘N Talk Medical Alert System with Two-Way Voice Pendant Communication$349.99N/AExtra Waterproof Fall Detection Panic Button – $129.99
Cell Phone Adapter Bluetooth Cellular Gateway$89.99N/A
SkyAngelFriends$129.99$14.99
SkyAngelGPS$129.99$14.99
SkyAngelWatch$129.99$14.99
Over The Doorknob Locking Key Holder$29.93

ATS Monitored Device Options

ATS also offers monitored systems for the extra added peace of mind for seniors or adults with disabilities living alone.

PRODUCTDEVICES INCLUDEDFEATURES
SkyHelp
  • 1 SkyHelp Pendant
  • 1 Docking/Charging Station
  • 1 Power Cord
  • 1 Power Cord Adapter
  • 1 12V Adapter
  • 1 Belt Clip
  • 1 Lanyard
Waterproof SkyHelp includes fall-detection and automatically calls a trained help center operator. GPS services provide the emergency center and designated contacts with the user’s location. The device has a built-in microphone and two-way speaker, allowing conversation with emergency operators. 3G wireless service provides a cellular connection for on-the-go mobile protection.
Touch ‘N Talk
  • 1 Base Unit
  • 1 Pendant with 2 Rechargeable Batteries
  • 1 Belt Clip
  • 1 Necklace Lanyard
  • 1 Wrist Strap
  • 4 Rechargeable Batteries for Battery Backup
  • 1 Power Adapter Cord
Water-resistant This emergency alert system has a 600-foot range and works with a landline, internet/VOIP line or cellular phone. Users can make or answer phone calls through the pendant or wall communicator with built-in two-way communication. Emergency calls with the press of a button connect the user to a 24/7 monitoring service to speak with an operator.
AlwaysThere4UNo equipment included, service onlyThis system allows the user to program their existing emergency medical alert system to call the ATS call center or emergency contact. Care center operators determine what the user needs and dispatches emergency services. The operator then calls up to three contacts to inform them of the incident.

ATS Monitored Plans

PRODUCTONE-TIME EQUIPMENT COSTMONTHLY FEEADDITIONAL EQUIPMENT COSTS
SkyHelp$179.99$39.99
Touch ‘N Talk$169.99$29.99Extra Pendant – $99.99 Extra Communicator – $99.99
AlwaysThere4UN/A$19.99

Extra Services Offered by ATS

Among all its various emergency alert systems, ATS has one that works for any preferences a senior may have. From multiple device systems to one device with simple operation, ATS provides many options.

Customer Reviews of ATS

What Customers Like

Customers show appreciation for the systems offered by ATS and the protection provided for their older adult family members and loved ones. One family member expressed how the ATS device helped her mom: “Just wanted to send a note to you to say how happy we were that we had bought a Medical Alert Alarm from you for my 91 yr. old Mother in law. She had a fall at 11:30 p.m. and tried for a while to get up and then decided to press the button. Her friends arrived quickly to help her. She would have spent the night on the floor if she had not used the alarm. She lived alone at that time and we were worried about her so it was peace of mind you provided. Thanks so much.”

What Customers Don't Like

Some customers and family members had trouble using their device or getting assistance from customer service. After repeated false calls to one family member, made from her mom’s device, one customer expressed how difficult it was to work with customer service representatives: “I just called customer service this morning and am waiting for a call back. We swapped out the rechargeable battery in the pendant, but it has happened again. Nothing in the troubleshooting section of the owner’s manual to address this.”

Who Should Consider ATS

Seniors and their loved ones and caregivers benefit from the safe and secure environment ATS medical alert systems provide at home. ATS products fit senior’s lifestyles at home and while traveling or running errands. Many of the systems don’t require a monthly fee, saving money for seniors on a fixed income. The equipment is affordable, and all products are designed with seniors and adults living with disabilities in mind. Large buttons provide ease of use for seniors or adults living with blindness, and the easily operated systems are simple to program and setup.