BrickHouse Alert Medical Alert System Review

A telephone company located in California created the very first medical alert system in 1975 leading the way for today’s sophisticated, lifesaving devices. With countless companies vying for the market, many security companies now offer medical alert systems. BrickHouse Alert was created by BrickHouse Security, a New York City company that provides security solutions, surveillance and GPS systems for top organizations, individuals and law enforcement agencies. This simple but multifaceted medical alert system provides emergency response services and sophisticated GPS monitoring.

The advantage of BrickHouse Alert is its simple single-button design. This wearable button on a pendant provides all the services a senior or adult with a disability needs to feel safe knowing they’re never alone. The system is mobile and doesn’t need an internet connection or landline. It works with cellular service for at home and on-the-go protection. Built-in GPS shows the user’s location, and with the built-in speaker and microphone, users have two-way communication with a call center operator. The button includes an SOS function that connects users to help immediately.

BrickHouse Alert is easy to use and durable. It comes with a waterproof case for use in the shower or bath. Highly recommended, WanderAlert is an optional add-on offered by BrickHouse Alert that includes its own monitoring app to track the wearer. This add-on allows caretakers and family members to locate their loved ones who may wander off due to a dementia or Alzheimer’s.

This guide provides information about BrickHouse Alert, including its features, benefits, plans and pricing. Deciding on a medical alert system is a big decision that entails many options and features. Learn about this medical alert system to make an informed decision for yourself or a loved one.

BrickHouse Alert Device Options

Even though many medical alert systems include multiple device choices with customizable options, BrickHouse Alert is a one-button system with everything a senior needs. This lightweight button comes with a lanyard, or it can be worn on a waistband with the included clip or carried in a purse or pocket. The device is waterproof for use in the shower and resists splashes or rain. The call center operates 24/7 and provides Spanish-speaking operators for bilingual customers. The device battery holds a charge for five days and takes five hours to charge using the included charging cradle.

Users who need help press the easy-to-locate button, and a call center operator immediately answers to find out what’s wrong. The operator assesses the situation and dispatches emergency services. Any contacts added to the user’s record receive a notification that an incident occurred with their loved one and information about where they’re located.

BrickHouse Alert Plans

BrickHouse Alert has one plan with three payment options that provide a discount for scheduled payments. Customers purchase the BrickHouse Alert button for a one-time cost of $79.99. The AT&T cellular service used by the device is included in the monthly fee. No additional cell phone service is required. If the user is not satisfied with BrickHouse Alert, they can return the device within the first 30 days for a full refund.

Monthly Service Plan

  • $29.95 a month
  • No contract
  • No activation fee
  • No hidden fees
  • Includes charging station and lanyard
  • WanderAlert monitoring is an additional $5 a month including a free app

Quarterly Service Plan

  • $89.97 paid quarterly
  • No contract
  • No activation fee
  • No hidden fees
  • Includes charging station and lanyard
  • WanderAlert monitoring is an additional $5 a month including free app

Annual Service Plan

  • $299.88 billed annually equaling $24.99 a month
  • Saves $60 per year
  • No activation fee
  • No hidden fees
  • Includes charging station and lanyard
  • WanderAlert monitoring is an additional $5 a month including free app

BrickHouse Alert offers a discreet carrying pouch that can easily be attached to a belt or hooked on a purse. The pouch comes in black and measures 1.08 inches wide, 0.65 inches across and 0.37 inches high. Users can buy the pouch for $7.97.

Extra Services Offered by BrickHouse

Signing up for WanderAlert adds extra protection that allows caretakers and family members or friends to locate the wearer with the use of the included WanderAlert app. The app lets caretakers and family members create a safe zone or area where the user should be at all times. If they leave the designated area, GPS tracking detects the deviation, and the app notifies caregivers automatically.

Customer Reviews of BrickHouse Alert

What Customers Like

  • One easy-to-use button
  • Two-way communication
  • Response center operators speak English and Spanish
  • Works on cellular service
  • Completely mobile
  • Waterproof
  • No contract required
  • Cancel at any time
  • 30-day money-back guarantee
  • Discount for annual payment plan
  • WanderAlert add-on available for a low monthly fee of $5
  • WanderAlert app is free
  • Small and lightweight button
  • Battery lasts five days
  • No home base unit required

What Customers Don't Like

  • Works with AT&T cellular service only where there’s a signal
  • Must purchase the equipment
  • Automatic fall detection not available
  • Prices typically increase by 9% after the first 12 months
  • No wrist wearable options
  • Warranty for device limited to one year
  • No additional buttons for the home
  • Carry pouch must be purchased separately for $7.97

Who Should Consider BrickHouse Alert?

BrickHouse Alert is a great choice for active seniors who enjoy traveling and want the freedom to go out and about. As long as there’s an AT&T cellular signal, BrickHouse Alert works anywhere in the country making travel across the United States possible. Adults with mobility issues or health conditions that may cause injuries can feel safe knowing that they have easy access to help if they’re alone during a medical crisis. Those with an aversion to technology appreciate the easy operation and use.

With WanderAlert, caregivers and family members can keep a close eye on seniors who have dementia or a related condition. They can also keep track of children or young adults who may be a flight risk. WanderAlert can even be used to locate a beloved pet by attaching the carrying pouch to their collar. BrickHouse Alert is a simple solution for emergency medical services that doesn’t require complicated setup procedures or programming.