Cellular Medical Alert Systems

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Cellular (aka mobile) medical alert systems are increasingly popular, combining the efficiency of a home system paired with the freedom that a mobile signal provides. Unlike traditional in-home devices, cellular systems are not reliant on a landline. They operate on the same signal as mobile phones, so if you can pick up a cell signal, you can use a cellular medical alert system. Contrary to popular belief, cellular medical alert systems are not even reliant on a phone contract, nor do they incur additional fees to a cell phone company. You won’t need to change your phone contract if you do have one, or get a contract if you do not.

As one of the first companies to offer a diverse lineup of cellular-based medical alert systems to consumers, MobileHelp is a leader in the development of fall detection technology, increasing the safety and accessibility of such systems for seniors and older adults. MobileHelp’s most popular cellular medical alert systems are the MobileHelp Solo and the MobileHelp Classic. Let’s take a closer look at each.

Cellular Medical Alert Systems – MobileHelp Solo is our Top Pick

MobileHelp Solo

The MobileHelp Solo lives up to its name by allowing its user to summon assistance both inside and outside the home by using a pendant or a wrist button (similar to a wrist watch) that is connected to GPS technology. Simply pressing the button will alert emergency operators to the wearer’s location, enabling them to send help right away. Neither a landline nor a cellular contract is required to use the MobileHelp Solo. It is also compatible with the Fall Detection system for added safety.

MobileHelp Classic

The MobileHelp Classic is an excellent option for those who prefer to use a more traditional in-home system. The base station has a large, clear emergency button, as well as a helpful display with the date, time, and weather. The user has the option to select an waterproof wrist button or a pendant, which provides added safety as they will not have to be near the home device to activate the system. MobileHelp Classic will notify the user’s loved ones as well in the event of an emergency. For added safety and security (and an additional $10 a month), you can connect the device to MobileHelp’s Fall Detection technology system, which will be able to call for help even if you are unable to press the button.

Other Cellular Medical Alert Providers

If you are thinking about adding a cellular medical alert system to your home and are searching for more information, we highly recommend asking the following questions when comparing and contrasting the available systems:

  • Can you get a copy of the terms and conditions before purchase? You want to make sure you read the terms and conditions fully and understand them completely.
  • Is the long-term contract a better value? It can be, but make sure the length of your contract is clearly stated. We do not recommend contracts longer than one year.
  • Are the fees (whether monthly, annual, etc.) ever subject to change, or are they the same for life once signed up?
  • Are there any long-term agreements you should be aware of?
  • What is the return policy? Are there restocking charges? Will you be offered a pro-rated refund?

Looking closely at every aspect of the medical alert systems we review, we always make sure to ask questions that are essential to determining the device’s efficiency, affordability, and safety, such as:

  • How much does it cost to activate?
  • What is the cost breakdown for a one-time, monthly, or an annual contract? Is a long-term contract a better value?
  • Are the fees transparent and easy to understand?
  • Is the website easy to use? Is customer service easily accessible and knowledgeable if the user has a problem?
  • How exactly does the device connect you with medical help, and how quickly does it occur?

Cost Breakdown for MobileHelp Medical Alert Systems

MobileHelp products are fairly priced with consumer-friendly terms and conditions. And of course, increased peace of mind for yourself and loved ones is priceless!

MobileHelp Pricing Monthly Quarterly Semi-Annual Annual

Classic In-Home


$83.85/3 months

$159.70/6 months


Duo In-home+Mobile


$99.85/3 months

$186.70/6 months


Solo Mobile GPS


$89.85/3 months

$172.70/6 months


MobileHelp Smart Smartwatch





Fall Detection Pendant