QMedic Medical Alert Review

Best for Forgetful Seniors

QMedic was founded by a team of scientists from the Massachusetts Institute of Technology. The group uses their extensive knowledge in the sciences to inform their range of devices. The company currently offers two in-home device options and one mobile device.

QMedic devices come equipped with several additional features, including a caregiver dashboard for family members of users and activity tracking. The most unique, and arguably most useful of these features, is compliance monitoring. Compliance monitoring tracks whether or not users are actually wearing the device. This is extremely important to ensure that the user is protected, as a medical alert device only works if the senior wears it! 

While some seniors may be resistant to the idea of wearing a device, others may simply forget to wear their device, especially soon after receiving it. Compliance tracking helps in both situations, as caregivers can know right away if they need to remind their loved one to wear their device. QMedic is currently the only medical alert company that offers compliance monitoring. Even better, it’s included with all customers' medical alert devices free of cost.

Who QMedic Is Best For

Caregivers and Family Members of Seniors

Compliance monitoring gives caregivers peace of mind about one of the most important factors in the efficacy of medical alert monitoring- whether or not the user is actually wearing the device. If caregivers see via compliance monitoring that the user is not wearing their device, they can take the necessary action to make sure their loved one gets the protection they need. Both compliance monitoring and access to the Caregiver Dashboard are included at no extra cost for all QMedic users.

Those Without a Landline

QMedic offers two in-home devices: one that requires a landline, and one with a cellular connection. Both devices cost the exact same amount; there is no extra fee for an in-home cellular connection. Some companies charge an extra $10-$15 dollars per month for in-home systems with a cellular connection. So, choosing QMedic can save seniors without a landline a significant amount of money per year.

Seniors Looking to Avoid Costly One-Time Fees

QMedic does not charge any one-time startup fees. There are no hidden activation, device, or installation fees. And, shipping is included for all customers, even those who choose the monthly payment plan. QMedic also offers several extra features, such as activity and compliance monitoring, free of cost for users. QMedic only charges customers for monthly monitoring service, keeping things simple and affordable.

Plans and Starting Costs

QMedic maintains a simple, straightforward pricing structure. All devices may be paid for on a monthly or annual basis. The annual plans offering savings of $140 per year for the mobile device and $60 per year for the in-home devices. QMedic does not require long-term contracts or charge cancellation fees. However, it does not offer a refund on prepaid months for annual customers.

QMedic offers a 30-day trial period during which all customers may return their device for a full refund.

Device Prices and Features

Landline

Device Features

This is an in-home system that uses a landline to connect users with the emergency monitoring center. Its base station has a 24-hour backup battery and a range of 800-1,000 feet, depending on the configuration of the home. The included wearable help button is waterproof and shower-safe and may be worn as a pendant or wristband. Fall detection is not available with this device, or any QMedic devices.

Pricing

Landline costs $30 a month when paid for on a monthly basis, or $300 for the year when paid annually, essentially giving annual customers two free months of service per year.

Cellular

Device Features

This in-home system has all of the same features as the Landline device, minus the connection type. Rather than a landline, this system comes equipped with a cellular connection, making it ideal for seniors who want in-home protection but do not have a landline in their home.

Pricing

Cellular comes at the same price as the Landline system- $30 a month when paid for month-to-month, or $300 for the year with an annual payment.

Mobile GPS

Device Features

Mobile GPS is a portable device designed for active seniors who often spend time outside of the home unsupervised. It is an all-in-one device that users wear as a neck pendant. It is water resistant so it can get wet in the rain, but it is not designed for in-shower use. The battery lasts up to 14 days between charges.

Pricing

This mobile device costs $45 a month when paid for monthly, or $400 for the year, bringing the monthly cost down to $33.33 a month.

LandlineCellularMobile GPS
Monthly Cost$30.00$30.00$45.00
One-time FeesN/AN/AN/A
Type of DeviceIn-homeIn-homeMobile
ConnectionLandlineCellularCellular
Battery Life24-hour backup24-hour backup14 days
Water ResistantYesYesYes
Shower-proofYesYesNo
Range800-1,000 feet800-1,000 feetN/A
Fall DetectionNot availableNot availableNot available

Optional Devices

All QMedic devices include compliance tracking and activity tracking free of charge, and free access to the caregiver dashboard. QMedic does not offer any additional add-on devices or features at this time.

Monitoring

QMedic works with a U.S.-based, third-party monitoring service to provide emergency support for all of its devices. The monitoring service has call centers in Utah and Idaho. QMedic users also have the option to have their emergency calls go directly to their loved ones or caregiver rather than the call center.