Best for Forgetful Seniors
The team at QMedic has extensive knowledge when it comes to technology- the company was founded by a team of scientists from the Massachusetts Institute of Technology. The group of experts used their educational background and extensive knowledge in the sciences to develop a suite of medical alert systems that help seniors age independently.
QMedic offers several additional features that work with its medical alert systems, including compliance monitoring. Compliance monitoring tracks whether or not users are actually wearing the device, which is extremely important to ensure that the user is protected, as a medical alert device only works if the senior wears it! While some seniors may be resistant to the idea of wearing a device, others may simply be forgetful and not remember to wear their device, especially soon after receiving it. Compliance tracking helps in both situations, as caregivers can know right away if they need to remind their loved one to wear their device. Currently, QMedic is the only medical alert company that offers compliance monitoring, and it’s included with customer’s medical alert devices free of cost.
Who QMedic Is Best For
Compliance monitoring gives caregivers peace of mind about one of the most important factors in the efficacy of medical alert monitoring- whether or not their loved one is actually wearing the device. If caregivers see via compliance monitoring that the user is not wearing their device, they can take the necessary action to make sure their loved one gets the protection they need.
Compliance monitoring information is uploaded to the online Caregiver Dashboard, which allows caregivers and family members of QMedic users to check their loved one’s activity levels, sleep patterns, and call history with the emergency monitoring center. Both compliance monitoring and access to the Caregiver Dashboard are included at no extra cost for all QMedic users.
Those Without a Landline
QMedic offers two in-home devices: one that requires a landline, and one with a cellular connection. Both devices cost the exact same amount; there is no extra fee for an in-home cellular connection. Some companies charge an extra $10-$15 dollars per month for in-home systems with a cellular connection, so choosing QMedic can save seniors without a landline a significant amount of money per year.
Seniors Looking to Avoid Startup Costs
QMedic does not charge any one-time startup fees. There are no hidden activation, device, or installation fees, and shipping is included for all customers, even those who choose the monthly payment plan. Additionally, QMedic offers several extra features that go beyond emergency monitoring free of cost for users. The only thing QMedic customers are ever charged for is their monthly monitoring service, keeping things simple and affordable.
Plans and Starting Costs
QMedic maintains a simple, straightforward pricing structure. All devices may be paid for on a monthly or annual basis, with the annual plans offering savings of $140 per year for the mobile device and $60 per year for the in-home devices. QMedic does not require long-term contracts or charge cancellation fees, though it does not offer a refund on prepaid months for annual customers (so if an annual user decides to cancel their service before the year is up they will still pay for the entire year of service). There is an initial 30-day trial period during which all customers may return their device for a full refund.
QMedic does not charge any start up fees. The only thing customers are ever billed for is their monthly monitoring service.
Device Prices and Features
This is an in-home system that uses a landline to connect users with the emergency monitoring center. Its base station has a 24-hour backup battery and a range of 800-1,000 feet, depending on the configuration of the home. The included wearable help button is waterproof and shower-safe and may be worn as a pendant or wristband. Fall detection is not available with this device, or any QMedic devices.
Landline costs $30 a month when paid for on a monthly basis, or $300 for the year when paid annually, essentially giving annual customers two free months of service per year.
This in-home system has all of the same features as the Landline device, minus the connection type. Rather than a landline, this system comes equipped with a cellular connection, making it ideal for seniors who want in-home protection but do not have a landline in their home.
Cellular comes at the same price as the Landline system- $30 a month when paid for month-to-month, or $300 for the year with an annual payment.
Mobile GPS is a portable device designed for active seniors who often spend time outside of the home unsupervised. It is an all-in-one device that users wear as a neck pendant. It is water resistant so it can get wet in the rain, but it is not designed for in-shower use. The battery lasts up to 14 days between charges.
This mobile device costs $45 a month when paid for monthly, or $400 for the year, bringing the monthly cost down to $33.33 a month.
|Type of Device||In-home||In-home||Mobile|
|Battery Life||24-hour backup||24-hour backup||14 days|
|Range||800-1,000 feet||800-1,000 feet||N/A|
|Fall Detection||Not available||Not available||Not available|
All QMedic devices include compliance tracking and activity tracking in the monthly or annual cost, as well as free access to the caregiver dashboard. In the caregiver dashboard, caregivers and loved ones of users can easily monitor the user’s activity and device status to stay in-the-loop regarding their loved one’s health. QMedic does not offer any additional add-on devices or features at this time.
QMedic works with a U.S.-based, third-party monitoring service to provide emergency support for all of its devices, which has call centers in Utah and Idaho. Operators have access to all users’ emergency contact lists as well as the user’s emergency instructions. Additionally, QMedic offers users a choice of having their emergency calls directed to the monitoring center, or directly to their loved ones or caregiver.