QMedic Medical Alert Review

Best for Forgetful Seniors

QMedic was founded by a team of scientists from the Massachusetts Institute of Technology. The group uses their extensive knowledge in the sciences to inform their range of devices. The company currently offers two in-home device options and one mobile device.

QMedic devices come equipped with several additional features, including a caregiver dashboard for family members of users and activity tracking. The most unique, and arguably most useful of these features, is compliance monitoring. Compliance monitoring tracks whether or not users are actually wearing the device. This is extremely important to ensure that the user is protected, as a medical alert device only works if the senior wears it!

While some seniors may be resistant to the idea of wearing a device, others may simply forget to wear their device, especially soon after receiving it. Compliance tracking helps in both situations, as caregivers can know right away if they need to remind their loved one to wear their device. QMedic is currently the only medical alert company that offers compliance monitoring. Even better, it’s included with all customers' medical alert devices free of cost.

Who QMedic Is Best For

Seniors Who Are Aging in Place

More and more seniors are choosing to age in place rather than move to a residential care community as they age. QMedic’s devices are designed to help seniors age in place safely and help families coordinate their loved one’s in-home care. In addition to standard emergency monitoring, QMedic devices come equipped with several smart-technology features. One, activity monitoring, learns wearers’ behavioral patterns, so it can alert caregivers when abnormal behavior is detected, such as the wearer not getting out of bed when they should have. This enables proactive caregiving and can help families and in-home care aides provide seniors with the best possible care.

Those Without a Landline

QMedic offers two in-home devices: one that requires a landline, and one with a cellular connection. Both devices cost the exact same amount; there is no extra fee for an in-home cellular connection. Some companies charge an extra $10-$15 dollars per month for in-home systems with a cellular connection. So, choosing QMedic can save seniors without a landline a significant amount of money per year.

Seniors Looking to Avoid Costly One-Time Fees

QMedic does not charge any one-time startup fees. There are no hidden activation, device, or installation fees. And, shipping is included for all customers, even those who choose the monthly payment plan. QMedic also offers several extra features, such as activity and compliance monitoring, free of cost for users. QMedic only charges customers for monthly monitoring service, keeping things simple and affordable.

Plans and Starting Costs

All QMedic devices are paid for on an annual basis, with a lump-sum payment up-front. There is no option to pay on a month-to-month basis. Switching to the annual model ultimately made prices lower when broken down monthly than the former service plans.

QMedic offers a 30-day trial period during which all customers may return their device for a full refund. After the 30-day period, refunds are not available, though users will not be charged for cancellation.

Starting Costs

QMedic does not charge any start up fees. The only thing customers are ever billed for is their monthly monitoring service.

Device Prices and Features

Cellular

Device Features

The Cellular model is currently QMedic’s only available in-home system. Rather than relying on a landline, this system comes equipped with a cellular connection, making it ideal for seniors who want in-home protection but do not have a landline in their home. The Cellular model features a base station has a 24-hour backup battery and a range of 800-1,000 feet, depending on the configuration of one’s home. The included wearable help button is waterproof and shower-safe and may be worn as a pendant or wristband. Fall detection is not available with this device, or any QMedic devices.

Pricing

Cellular costs $300 for the year with an annual payment, coming out to $25 a month.

Mobile GPS

Device Features

Mobile GPS is a portable device designed for active seniors who often spend time outside of the home unsupervised. It is an all-in-one device that users wear as a neck pendant. It is water resistant so it can get wet in the rain, but it is not designed for in-shower use. The battery lasts up to 14 days between charges.

Pricing

This mobile device costs $400 for the year, bringing the monthly cost down to $33.33 a month.

CellularMobile GPS
Monthly Cost$25.00$33.00
One-time FeesN/AN/A
Type of DeviceIn-homeMobile
ConnectionCellularCellular
Battery Life24-hour backup14 days
Water ResistantYesYes
Shower-proofYesNo
Range800-1,000 feetN/A
Fall DetectionNot availableNot available

Optional Devices

All QMedic devices include compliance tracking and activity tracking free of charge, and free access to the caregiver dashboard. QMedic does not offer any additional add-on devices or features at this time.

Monitoring

QMedic works with a U.S.-based monitoring service to provide emergency support for all of its devices. The monitoring service has call centers in Utah and Idaho. According to QMedic’s website, it takes an average of 30 seconds for operators to answer an emergency call.