QMedic Medical Alert Review

Best for Forgetful Seniors

The team at QMedic has extensive knowledge when it comes to technology- the company was founded by a team of scientists from the Massachusetts Institute of Technology. The group of experts used their educational background and extensive knowledge in the sciences to develop a suite of medical alert systems that help seniors age independently.

QMedic offers several additional features that work with its medical alert systems, including compliance monitoring. Compliance monitoring tracks whether or not users are actually wearing the device, which is extremely important to ensure that the user is protected, as a medical alert device only works if the senior wears it! While some seniors may be resistant to the idea of wearing a device, others may simply be forgetful and not remember to wear their device, especially soon after receiving it. Compliance tracking helps in both situations, as caregivers can know right away if they need to remind their loved one to wear their device. Currently, QMedic is the only medical alert company that offers compliance monitoring, and it’s included with customer’s medical alert devices free of cost.

Who QMedic Is Best For

Caregivers

With compliance monitoring, caregivers can have peace of mind about one of the most important aspects of medical alert monitoring- whether or not their loved one is actually wearing the device. If they see through compliance monitoring that their loved one is not wearing their device, they can take the necessary action to make sure their loved one gets the protection they need.

Compliance monitoring information is uploaded to the online Caregiver Dashboard. In addition to compliance monitoring, caregivers and family members of QMedic users can use the dashboard to check their loved one’s activity levels, sleep patterns, and call history with the emergency monitoring center. Both compliance monitoring and access to the Caregiver Dashboard are included at no extra cost for all QMedic users.

Those Without a Landline

QMedic offers two in-home devices: one that requires a landline, and one with a cellular connection. Both devices cost the exact same amount; there is no extra fee for an in-home cellular connection. Some companies charge an extra $10-$15 dollars per month for in-home systems with a cellular connection, so choosing QMedic can save seniors without a landline a significant amount of money per year.

Seniors Looking to Avoid Startup Costs

Those looking to avoid high startup costs will be happy with QMedic’s pricing structure. The company does not charge any one-time fees. There are no activation, shipping, device, or installation fees for any of its devices, including its mobile system. QMedic’s extra features are also included free of cost, whereas other companies may charge several dollars each month for comparable additions. The only thing QMedic customers are ever charged for is their monthly monitoring service, keeping things simple and affordable.

Plans and Starting Costs

All QMedic devices may be paid for on a monthly or annual basis. The annual plans are less expensive when broke down month-to-month, so they may be a good idea for those looking to keep costs low. However, while QMedic does not require long-term contracts or charge cancellation fees, they do not offer a refund on prepaid months for annual customers, so if an annual user decides to cancel their service before the year is up they will still pay for the entire year of service. There is an initial 30-day trial period during which all customers, including those who choose an annual payment plan, may return their device for a full refund.

Starting Costs

QMedic does not charge any start up fees. The only thing customers are ever billed for is their monthly monitoring service.

Device Prices and Features

Landline

Device Features

This is an in-home system that uses a landline to connect users with the emergency monitoring center. Its base station has a 24-hour backup battery and a range of 800-1,000 feet, depending on the configuration of the home. The included wearable help button is waterproof and shower-safe and may be worn as a pendant or wristband. Fall detection is not available with this device, or any QMedic devices.

Pricing

Landline costs $30 a month when paid for on a monthly basis, or $300 for the year when paid annually, essentially giving annual customers two free months of service per year.

Cellular

Device Features

This in-home system has all of the same features as the Landline device, minus the connection type. Rather than a landline, this system comes equipped with a cellular connection, making it ideal for seniors who want in-home protection but do not have a landline in their home.

Pricing

Cellular comes at the same price as the Landline system- $30 a month when paid for month-to-month, or $300 for the year with an annual payment.

Mobile GPS

Device Features

Mobile GPS is a portable device designed for active seniors who often spend time outside of the home unsupervised. It is an all-in-one device that users wear as a neck pendant. It is water resistant so it can get wet in the rain, but it is not designed for in-shower use. The battery lasts up to 14 days between charges.

Pricing

This mobile device costs $45 a month when paid for monthly, or $400 for the year, bringing the monthly cost down to $33.33 a month.

LandlineCellularMobile GPS
Monthly Cost$30.00$30.00$45.00
One-time FeesN/AN/AN/A
Type of DeviceIn-homeIn-homeMobile
ConnectionLandlineCellularCellular
Battery Life24-hour backup24-hour backup14 days
Water ResistantYesYesYes
Shower-proofYesYesNo
Range800-1,000 feet800-1,000 feetN/A
Fall DetectionNot availableNot availableNot available

Optional Devices

All QMedic devices come with compliance tracking, activity tracking, and access to the caregiver dashboard, where information from the former two features is displayed for caregivers and loved ones of users to easily stay on top of their loved one’s health. Outside of these free features, QMedic does not offer any additional add-on devices.

Monitoring

QMedic works with a U.S.-based, third-party monitoring service to provide emergency support for all of its devices. The call centers are located in Utah and Idaho. Operators have access to all users’ emergency contact list, as well as the user’s emergency instructions. Users have the choice of having operators call their preferred contact or emergency services as their first course of action when the user needs assistance.